We're here to help

Talk to a real person,,
not a bot.

Every message goes to our team. We reply on WhatsApp in under 4 hours — usually much faster.

💬 Chat on WhatsApp ✉️ Send a Message
Self-service

Find your answer instantly.

No waiting. Most questions are answered right here.

📦 Tracking your order
After your order ships, you'll receive an SMS and email with a tracking link from our courier (Delhivery, Bluedart, or DTDC depending on your pincode). Most orders ship within 24 hours and arrive in 3–5 business days.

If you haven't received tracking details within 48 hours, it's likely still being packed — common during sale periods. Share your order number with us and we'll check immediately.
Still need help?
✉️ Send a Message
Typical WhatsApp reply: under 8 minutes during business hours.
Send a message

We'll get back to you.

We'd love to hear from you.

Send a Message
Team online · Responding now
What can we help you with?
0 / 800

🔒 Your details are only used to reply to your message. We never share your data.

What parents say

Support that parents love.

Real words from real families.

★★★★★

My order was delayed by two days and I was really anxious. The support team responded within 20 minutes and gave me live tracking updates. Genuinely felt cared for.

P
Pooja Mehta
Mumbai · Order #LB-4821
★★★★★

I wasn't sure which kit to buy for my 18-month-old. I WhatsApp'd them and they asked me three questions and recommended the perfect one. She absolutely loves it!

A
Ananya Krishnan
Bangalore · Activity Kit buyer
★★★★★

Returned a toy my son didn't connect with. No questions, no forms, just a WhatsApp message. Pickup was arranged same day and refund came through in 3 days. Incredible.

R
Rahul Sinha
Delhi · Return customer
FAQ

Questions we hear often.

If your question isn't here, we're only a WhatsApp message away.

Standard delivery takes 3–5 business days across India. Metro cities typically receive orders in 2–3 days. Express shipping is available at checkout for next-day delivery in select pincodes.
Yes — if your order hasn't shipped yet (usually within the first 12–18 hours), we can cancel or modify it. WhatsApp us immediately with your order number and we'll do our best. Once shipped, we can arrange a return after delivery.
Every product is EN71 and BIS certified — we test to stricter standards than what India requires. Each product page lists the exact age range, materials, and any safety notes. If you have specific concerns (allergies, developmental needs), message us before buying.
Yes. Select "Gift wrap this order" at checkout and write a personalised message. Your order arrives in our signature kraft gift box with a handwritten card — no extra charge on orders above ₹999.
7-day no-questions returns from delivery date. Items must be in original packaging. We arrange free pickup and process refunds in 3–5 days. To start a return, WhatsApp us your order number and a photo of the item.
We're sorry — it's rare but we take it seriously. WhatsApp us a photo of the item with your order number and we'll dispatch a replacement or full refund the same day, no pickup required for damaged items.
Currently we ship within India only. International shipping is on our roadmap — we're hoping to launch to UAE, UK, and Singapore in late 2025. Leave your email via the contact form and we'll notify you when it's available for your country.
Use our Shop by Age section or Activity Kits — both curated by child development specialists. Or fastest: tell us your child's age and interests on WhatsApp and we'll send 2–3 personalised recommendations within minutes.
Couldn't find your answer? We're one message away.
💬 Ask on WhatsApp → or send us a message